Q: Common questions about Schedule and Away mode of Tapo devices (smart plug, smart lighting,smart switch)?

Q1: Can I configure the Away mode across days? A: Yes. You can set the end time earlier than the start time, then the Away mode will take effect across days. Q2 ： Will schedule and away mode still work when the Tapo device does not have internet access? A: The schedule and away mode settings are saved on the device itself, so it will take effect when there is no internet. Q3: What can I do if the schedule or away mode does not take effect at the correct time? A: 1) Update the firmware of the Tapo device. 2) Reset the Tapo device as per UG/QIG, then configure it again. Q4: What can I do if the schedule or away mode doesn’t work? A: 1) Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed. 2) Reset the Tapo device as per UG/QIG, then configure it again. 3) Use another phone to set up the schedule and away mode for a try. Q5: What can I do if the schedule and away mode sometimes disappear? A: Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed.

Question 1

Common questions about Schedule and Away mode of Tapo devices (smart plug, smart lighting,smart switch)?

Accepted Answer

Q1: Can I configure the Away mode across days?

A: Yes. You can set the end time earlier than the start time, then the Away mode will take effect across days.

Q2：Will schedule and away mode still work when the Tapo device does not have internet access?

A: The schedule and away mode settings are saved on the device itself, so it will take effect when there is no internet.

Q3: What can I do if the schedule or away mode does not take effect at the correct time?

A: 1) Update the firmware of the Tapo device.

2) Reset the Tapo device as per UG/QIG, then configure it again.

Q4: What can I do if the schedule or away mode doesn’t work?

A: 1) Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed.

2) Reset the Tapo device as per UG/QIG, then configure it again.

3) Use another phone to set up the schedule and away mode for a try.

Q5: What can I do if the schedule and away mode sometimes disappear?

A: Confirm that you are using the latest Tapo app and the Tapo device has the latest firmware, update the firmware of the Tapo device if needed.

Question 2

How to set up Tapo smart bulb

Accepted Answer

Tapo smart Wi-Fi light bulb lets you easily control your lights via the Tapo app, no matter where you find yourself.

Follow the steps below to set up your Tapo smart bulb using the Tapo app.

1. Go to Google Play or the Apple App Store or scan the QR code below to download the Tapo app.

2. Open the app and use your TP-Link ID to log in. If you don’t have a TP-Link ID, tap Sign Up to create one and the app will guide you through the rest.

3. Tap the + button in the Tapo app, select “Add Device”.

4. Select “Lights” and then your product model. Here we take Tapo L535E as an example.

5. Install your Tapo bulb, power it up and wait until the bulb blinks three times. Please note that keep your phone or tablet close to your Tapo bulb throughout the setup.

Note: If the bulb does not blink as described, tap My Smart Bulb didn’t blink.

6. The smart bulb used for demonstration here is set up via Bluetooth. Turn on the Bluetooth and it will be found automatically.

Note: For some models, you will need to go to your phone’s Wi-Fi settings and connect to your Tapo bulb’s network: Tapo_Bulb_XXXX. Then return to this app.

7. Choose your network and enter its password. You can tap the eye icon to double-check if you have entered the correct password. Then tap Next to add your Tapo bulb to your home network.

8. Give your Tapo bulb a name, set the location and custom its icon for you to identify it easily.

9. After setting it up, check for the latest firmware and update for optimum performance. Set the update schedule for your bulb.

10. Done! Now you can manage your Tapo bulb via the app anytime, anywhere.

More things you may want to do

After connecting your Tapo bulb to your home Wi-Fi, you may want to use the Amazon Echo or Google Home to help manage the device. Refer to FAQs below for configuration instruction:

How to connect my Tapo device (smart plug, smart camera, smart bulb) to Google Home.

How to make my Tapo device (smart plug, smart camera, smart bulb) work with Amazon Alexa.

Question 3

What should I do if my Tapo smart devices keeps losing connection or going Offline?

Accepted Answer

There are some circumstances that Tapo smart devices do not work stably or lost connection from time to time, this could be due to the network environment or some other reasons, this article provides some helpful tips to fix the situation.

Step 1 Ensure Router is working properly. Reboot the router and tapo device and see if the smart device reconnects.

Step2 EnsureTapo smart device is receiving a Good Wi-Fi signal by checking RSSI (Received Signal Strength Indicator)

Tapo APP->tap in the left top> Device Settings->Device info ->tap Wi-Fi icon to see signal strength (the value of RSSI)

Strong: more than -50 dBm

Good to Average: among -70 dBm to-50 dBm

Poor: less than -70 dBm

Note: If RSSI is less than -70dBm, the signal is too weak, device disconnections are likely, relocate the smart device or router to get a stronger Wi-Fi signal.

Step 3. Update the firmware of the Tapo device
Step 4. Ensure Tapo APP is up to date in the APP store or Google Play

Step 5. Turn off Advanced Wi-Fi settings on the router like Band Steering (also called ‘Smart Connect’ or ‘Whole-Home Wi-Fi ‘), Wi-Fi Optimizing or ‘Channel optimization’ etc.

Step 6. [Optional] Try to configure the smart device to another router’s 2.4G Wi-Fi or a mobile Hotspot Wi-Fi to verify whether this issue is related to the specific router.

If the issue is still the same, contact TP-Link technical support and provide the information below for our support to look into further:

1. Led status on a smart device when it is offline: Red/ Flashing Green/ Solid Green etc.(For tapo plug)

2. MAC address of the device

3. TP-Link ID email address

4. When an issue occurs, does smart device work in the local network?

For a test, connect your mobile device to the home Wi-Fi network at that time and see if Tapo device is still accessible in the local network?

3. The model number Wi-Fi router and your network topology:

e.g. ISP Spectrum-Archer C7 router tapo device

5. How often does the issue happen, and how does recover the connection, like rebooting the smart plug or rebooting the router?

Question 4

Co je TP-Link ID?

Accepted Answer

TP-Link ID vám umožňuje spravovat domácí síť a zařízení pomocí jediného účtu pomocí aplikací jako je Tether, Kasa a Deco. S TP-Link ID je zapamatování si nekonečných uživatelských jmen a hesel minulostí. Vytvořte si nyní svůj účet a začněte si užívat Deco.

Jak vytvořit TP-Link ID?

Metoda 1: Spusťte aplikaci Deco a zvolte „Sign up“ pro vytvoření vašeho TP-Link ID.

Poznámka: Poté, co zadáte svou e-mailovou adresu a vytvoříte své heslo, vyberte možnost „ I agree to Privacy & Terms of Use“, jinak bude tlačítko „Sign Up“ šedé.

Meroda 2: Navštivte webovou stránku https://www.tplinkcloud.com/ a klikněte na odkaz “Not Registered” pro registraci a vytvoření TP-Link ID.

Poté, co kliknete na „Sign Up“ nebo „OK“, obdržíte aktivační e-mail, kliknutím na odkaz v e-mailu aktivujete TP-Link ID a pak se můžete přihlásit do aplikace Deco s vlastním TP-Link ID.

Chytrá stmívatelná žárovka

Neomezené ovládání osvětlení

Stmívatelná

Nastavení s lehkostí

Nastavení pro vaše pohodlí

Naplánujte si svůj život

Hlasové ovládání

Vzdálené ovládání
pro pohodlný život

Režim mimo domov

Není požadován hub

Úspora energie

Tapo Ekosystém

Chytrá stmívatelná žárovka

Neomezené ovládání osvětlení

Stmívatelná

Nastavení s lehkostí

Nastavení pro vaše pohodlí

Naplánujte si svůj život

Hlasové ovládání

Vzdálené ovládání pro pohodlný život

Režim mimo domov

Není požadován hub

Úspora energie

Tapo Ekosystém

Snadné nastavení pomocí aplikace

Tapo App Support

Walk You Through Setup Step by Step

Watch the whole setup process in the whole

Quick Tips: How to Link your TP-Link Tapo Account to Google Assistant

Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa

How to Set Up a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520 L530) | TP-Link

How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

Quick Tips: How to Link your TP-Link Tapo Account to Google Assistant

Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa

How to Set Up a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520 L530) | TP-Link

How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

Specifications

Downloads

Videos

Quick Tips: How to Link your TP-Link Tapo Account to Google Assistant

Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa

How to Set Up a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520 L530) | TP-Link

How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

Quick Tips: How to Link your TP-Link Tapo Account to Google Assistant

Quick Tips: How to Link you TP-Link Tapo Account to Amazon Alexa

How to Set Up a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520 L530) | TP-Link

How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

FAQ

Vzdálené ovládání
pro pohodlný život